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Customer Service

Because your well-being and that of your loved ones comes first, we have prepared a section with the most frequently asked questions about the situation caused by COVID-19. All the answers, just a click away.

We want to give you straightforward and immediate answers to any questions you may have about our products, services or operations:

Financial aid to address
the COVID situation

Wherever you are and whatever the
situation, we are at your side

Find out about aid

Do you need help using your online banking service?

Carry out your main transactions in the simplest way through the Banco Sabadell website or app.

Find out more

Videotutorials to clear up your
questions in less than 1 minute

Access to our video gallery on how to perform daily online transactions.

Watch videos

Do you have another question?

Ask our Virtual Assistant.

Ask for help

Is there anything else we can do for you?

If you wish, you can contact us through this form and we will give you an answer as soon as possible:

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e.g.: "18/08/1990"
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Once you are confident that the data you've entered are correct click the "Apply now" to complete the application.

Customer Service Claims

At Banco Sabadell we want to be there for you. For this reason, our Customer Service Department will deal with any complaints and/or claims that you wish to submit in accordance with the following regulations.
Regulations for the defence of customers and financial users of Banco Sabadell

Check Request

Please check your details now. If you see any mistake on the details you have entered, you can change it here

Contact details

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