Urgent assistance Help

5 basic tips for top security

Take note of these tips!

banner pilares

It is a good thing to have notions of cyber security, but very often guaranteeing the utmost security of banking data depends one oneself.

We'll explain some of the good practices that you can apply right from now to protect your accounts and cards better.

Advice for managing your passwords
  • Change your passwords regularly, both the PIN of your cards and the password of your online banking. Better still - diversify these, so that you use a different password for each of your accounts.
  • Keep your passwords in a safe place where no-one else can see these or access them. For example, never write down your credentials on a post-it which you leave on your monitor in sight of anyone. The best thing you can do is simply not to write them down anywhere physically, and that way they will not be exposed to anyone. There is a program called Password Manager which is used for you to store your passwords in which you can only see these yourself by means of a secure authentication.
  • Never give your access data to anyone, either over the phone, by electronic mail nor far less so if this is requested by links which do not lead to a secure page (https:). Banco Sabadell will never ask you for this information. Neither should you share your passwords with anyone, however close you may be. The more people who know your passwords, the greater the danger of filtration existing.
  • Do not use predictable passwords or associated with your personal details.
  • Size matters, so create passwords with at least 8 digits, from 0 to 9.
Advice for keeping a close eye on your security
  • Consult the information on the latest access found in online banking of the Banco Sabadell website. If this does not coincide with your own latest access and you feel someone could be impersonating your identity, get in touch with us at 963 085 000.
  • Always use emails securely. Do not trust any mails which come from unknown sites or which contain incoherent information. Do not trust any email or message which asks you to give data, even more so if these come from unknown addresses or take you to links or attached files. Another clue giving you reason to suspect emails or messages from unknown sources is that they are normally full of spelling mistakes or grammatical errors. Do not give your credentials or personal data to anyone in emails.
  • As far as possible do not enter passwords nor start sessions with your online bank from public computers.
  • Avoid providing data on accounts or allowing access to third parties.
  • Every time you start a session on the Banco Sabadell website, remember to disconnect the session. That way you won't be making it so easy for the next person using the computer. Above all, don't ask your usual browser to store your password.
Advice for security in devices
  • Keep your operating system and the apps in your mobile updated.
  • Do not install apps from unknown sources. We advise you to download apps from official certified sites, such as Google Play Store or App Store.
  • Install antimalware, both in your computer and in your mobile phone.
  • Install firewalls for controlling network communications.
  • Make regular backups. That will mean you protect your databases for passwords better and have them previously stored in the event of any risks.
  • Protect your mobile phone. As you know, mobiles have increasing options for blocking, such as fingerprints, password patterns, facial recognition or Face ID if you have an iPhone...
Advice for your online shopping
  • Do not trust those e-commerce businesses in which products are sold at prices much lower than their market value. The main bait used by cyber criminals to call people's attention are ridiculous offers, impossible for a conventional e-business. For example, if you find that 2000 € camera that you have been looking for for so long at a sale price of 400 € don't be duped.
  • Make sure that the e-commerce which you want to buy something from has a telephone and a postal address which you can use in the event of any problems coming up.
  • Don't trust any e-businesses with 100% positive opinions on them nor those for which no information is available on the rest of the web.
  • Having your antivirus updated is highly important also for your online shopping, both for your computer and for your mobile phone.
  • In e-commerce portals too it is highly important for the security padlock to appear on the browsing bar. And if you are looking for information on the Internet about the e-business at which you wish to buy something that's even better, because you will be paying attention to other users' opinions.
  • Deactivate your card for payments over the Internet. This is a way to maximise your security, because this means that you decide when the purchases are made over the Internet and no-one can use your card for online payments impersonating your identity. Deactivate or activate this use over the Banco Sabadell app whenever you want. How is this done? It's very easy. Just go to your cards, select the one you wish to deactivate and on the bottom menu, in Settings, you will find the option called "Do you wish to operate over the Internet?". With just one click you'll be able to deactivate the option and activate this again whenever you want.
Advice for browsing securely on the Internet
  • Make sure the web pages to which you connect are https:// instead of http://.
  • Whenever you browse on the Banco Sabadell website you will see a green padlock. If this does not appear we advise you not to go on browsing, as you could have landed on a page which only pretends to be the Banco Sabadell's.
  • Keeping your antivirus updated is also essential for safe browsing on the Internet.
  • Do not access websites of doubtful repute.