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Cookies policy

What are cookies?

Cookies are small data files received by the terminal from the website visited and are used to record certain browsing interactions on a website by storing data that can be updated and recovered. These files are stored on the user’s computer and contain anonymous data which are not harmful to the system. They are used to remember user preferences, such as the selected language, access details or page personalisation.

Cookies can also be used to record anonymous information about how a visitor uses a site. For example, via which webpage a user has arrived or if an advertising banner was used.

Why does the Banco Sabadell Group use cookies?

The Banco Sabadell Group uses those cookies that are strictly essential for you to use our Websites and browse freely, use secure areas, personalised options, etc. The Bank and its Corporate Group also use cookies to gather data for analysis of website use. These are used to enhance the customer service, measuring the use and performance of the page to optimise and personalise it.

Our websites may also have links to social networks (such as Facebook or Twitter). The Banco Sabadell Group has no control over the cookies used by these external websites. For further details on social network cookies or those of unrelated websites, we recommend reviewing their own cookie policies.

How do we use the various types of cookies?


Session Cookies

Session cookies are those that exist the time the user is browsing the webpage and are deleted at the end.

Persistent Cookies

These cookies are stored on the user’s terminal for a longer period, simplifying the control of the preferences chosen without having to repeat certain parameters on every visit to the website.

Own Cookies

These are cookies created by these websites and can only be read by the site itself. Persistent own cookies are installed on the www.bancsabadell.com website for the following purposes:

  • Technical: These cookies are used to control the loading of images that appear on the home page in accordance with the parameters set (time, no. of times seen, etc...). They are also used to allow access to certain parts of the website and to locate the user.
  • Personalisation: These cookies are used to remember the configuration of the size selected for displaying the web contents and show it on the users’ next visits.
  • Analysis: Cookies used to monitor incoming traffic to extract visit statistics.

Third party Cookies

These are cookies created by third parties which we use for different services (e.g. Website analysis or advertising)


Below are the details of the third parties who can configure and access Cookies (not exempt from information and consent) on your system and the purposes for which the information stored is used:


PURPOSE

DESCRIPTION

THIRD PARTIES

Technical Cookies

These are used to control data traffic and communication using security elements while browsing. They are also used for the identification and maintenance of the user session, to store contents in the broadcast of videos or sounds and to share content on social networks (plug-in).

Personalisation Cookies

These cookies enable the user to specify or personalise various characteristics of the general options of the webpage. For example, to define the language, the preferred volume, the regional configuration of the service, the type of browser or number of results shown per page.

Analytical Cookies

Analysis tool that helps websites to understand how visitors interact with the site. It can use a set of cookies to compile information and provide information on usage statistics of websites without personally identifying the visitors.

Advertising Cookies

Advertising cookies help to manage advertising spaces based on specific criteria. For example, frequency of visits, edited content, etc.

Cookies flash

We also use flash cookies to store your preferences such as volume control or o show content based on what you see on our website to personalise your visit. Third party companies with which we collaborate to provide certain characteristics of our website use flash cookies to compile and store data of a non-personal nature.

Flash cookies are different to session or persistent cookies as regards the number, type and form of storing the data. The cookie management tools provided with your browser will not eliminate flash cookies.

 

How can I change the configuration of the cookies?

Configuration of Internet Explorer cookies
Configuration of Firefox cookies
Configuration of Google Chrome cookies
Configuration of Safari cookies
Configuration of Flash cookies

If you do not want to allow any type of flash player storage uncheck the boxes“Allow the Flash content to store information on the system” and “Store common Flash components to reduce download times”. If you wish to limit the amount of data collected by flash applications, slide the indicator of the global configuration panel bar to the desired position.

These browsers are subject to upgrades or modifications so we cannot guarantee they will adapt fully to your browser version. You may also use a browser not covered by these links such as Konqueror, Arora, Flock, etc. To avoid this, you can directly access your browser options which are usually in the Options menu, in the “Privacy” section. (Please see the help section of your browser for further details).

Revocation of consent

It is also possible to limit how third party websites install cookies on your computer to avoid collecting data and a record of your browsing activity. To limit the use of third party cookies you can go to the website configuration or Opt Out:

Select the option “Eliminate all sites” or select the specific website to be deleted and “Eliminate Website”.

Please bear in mind that if you reject or delete the browsing cookies on the Bank’s website we cannot store your preferences, some characteristics of the pages will not be operational, we cannot offer you personalised services and every time you browse our website we will have to ask you again for your authorisation to use cookies.

If you still decide to modify the configuration of your access to the webpage, you should know that it is possible to delete the cookies or prevent this information being recorded on your system at any time by modifying the configuration parameters of your browser.

Is the information gathered by the cookies used on websites other than that of the Banco Sabadell Group?

Some of our cookies are used to generate advertising on third party networks or to conduct analyses, for which we use tools unrelated to the Banco Sabadell Group. The cookies used are for the exclusive use of the bank and its corporate group and under no circumstance are they commercialised.

At the Banco Sabadell Group we work with trusted suppliers who assist us in managing and customising our webpages.

So what does the information above mean?

If you accept our cookies, we can improve the websites of the Banco Sabadell Group to offer you optimal access and a more efficient, personalised service.

And you can configure your browser to establish that only trusted websites or the pages being browsed at the time can manage cookies, enabling you to select your preferences.

By publishing this policy, the Banco Sabadell Group demonstrates its commitment to current law on the use of cookies, providing you with information so you can understand what type of cookies we use and why we do so. In this way, we aim to act transparently as regards the data processed in browsing our website from your system.

This policy is regularly reviewed to ensure it is up to date, and is therefore subject to modifications. We recommend you visit this page regularly and we will inform you of any related update.

© Banco Sabadell