Urgent assistance Help

5 basic tips for top security

Take note of these tips!

banner pilares

It is a good thing to have notions of cyber security, but very often guaranteeing the utmost security of banking data depends one oneself.

We'll explain some of the good practices that you can apply right from now to protect your accounts and cards better.

Password management tips
  • Regularly change your passwords, both the PIN of your cards and your online banking password. And even better: diversify them, using a different password for each of your accounts.
  • Keep your passwords in a safe place, where no-one but you can see or access them. For example, never write your details on a post-it and leave it on the monitor for all to see. The best thing you can do is simply not write them down in any physical place, so they won't be on display to anyone. There are password management programs so you don't have to memorise your passwords. It's very important that the password you use to protect this manager is difficult to guess, strong enough, and that you change it if you suspect it may have been compromised.
  • Don't entrust access data to anyone, not by telephone or email. Banco Sabadell will never ask you for this information. Always make sure you're on the website you want to be on. Look at the address, which will start with https and have a padlock symbol. When you click on the padlock, check the address is spelled correctly. Don't share your passwords with anyone, no matter how trustworthy they may be, so as not to encourage leaks..
  • Don't use predictable passwords or passwords related to personal details.
  • Size matters, so generate passwords with a minimum of 8 digits in length.
Advice for keeping a close eye on your security
  • Consult the information on the latest access found in online banking of the Banco Sabadell website. If this does not coincide with your own latest access and you feel someone could be impersonating your identity, get in touch with us at 963 085 000.
  • Always use emails securely. Do not trust any mails which come from unknown sites or which contain incoherent information. Do not trust any email or message which asks you to give data, even more so if these come from unknown addresses or take you to links or attached files. Another clue giving you reason to suspect emails or messages from unknown sources is that they are normally full of spelling mistakes or grammatical errors. Do not give your credentials or personal data to anyone in emails.
  • As far as possible do not enter passwords nor start sessions with your online bank from public computers.
  • Avoid providing data on accounts or allowing access to third parties.
  • Every time you start a session on the Banco Sabadell website, remember to disconnect the session. That way you won't be making it so easy for the next person using the computer. Above all, don't ask your usual browser to store your password.
Device safety tips
  • Keep your mobile operating system and apps up-to-date.
  • Don't install apps of unknown origin. We recommend downloading apps from official and certified sites, such as Google Play Store or the App Store.
  • Install antivirus programs, both on your computer and your mobile.
  • Activate the firewall to control network communications.
  • Make regular backups. Then you'll protect your password databases better and have a copy in case of risk.
  • Protect your mobile. As you know, mobile phones have an increasing variety of ways to block them, such as fingerprints, password patterns, face recognition and Face ID in case of iPhone...
Tips for your online shopping
  • Be wary of online stores that sell products far below their market price. The main hook used by online criminals to attract attention is by publishing ridiculous offers which would be impossible for a conventional e-commerce. For example, if you find that €2,000 camera you've been looking for ages with a selling price of €400, don't fall for it.
  • Check the online seller you want to buy something from has a telephone and postal address you can use if there are any problems.
  • Don't rely on 100% positive opinions of online sellers or those for which there is no information on the rest of the internet.
  • It's also very important to keep your antivirus updated for your online purchases, both on your computer and your mobile.
  • It's also very important to check the security padlock icon appears in the navigation bar of online stores. Click on the padlock and make sure the address is spelled correctly. And it's advisable to search the internet for information about the online supplier you want to buy from, because you'll be checking the opinion of other users.
  • Deactivate your card for online payments. This is a way to maximise your security because you decide when something can be bought online and no-one can use your card for online payments by pretending to be you. Deactivate or activate online purchases via the Banco Sabadell app whenever you want. How can you do it? It's very easy. Go to "your cards", select the card you want to deactivate and, in the lower menu, under "Settings", you'll find the option "Do you want to operate online?". With a click you can deactivate the option and reactivate it again whenever you want.
Tips for surfing the internet securely
  • Make sure websites you visit are https:// and not http:// and that you're on the page you want to be on. Look at the address and, if it starts with https, it'll show a padlock. When you click on the padlock, check the address is spelled correctly.
  • It's also vital to keep your antivirus program updated to browse the internet securely./li>
  • Don't visit websites with a dubious reputation.