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Banco Sabadell IVR Call Centre POS

A telephone POS system suitable for

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Telephone sales

Designed for call centres, collection, booking agencies and telemarketing

 The IVR Call Centre POS1 incorporates card payment automatically in the call so that you can have payments made over the phone. It’s compatible with subscription or recurring payments. Request your POS terminal
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Security

Secure payment without access to card details
Payments are secure thanks to the PCI-DDS Level 1 environment, which means that customer card details can be stored as a token and used for further payments or subscriptions. The operator does not have access to the card details.
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User-friendly

The IVR Call Centre POS features an intuitive, easy-to-use control panel

 Easily integrate your point of sale terminal into your platform. It allows you to manage all your shops from one place and assign special permissions to each of your members of staff. Request your POS terminal
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How does IVR Call Centre POS work?
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During the telephone call, the customer agrees to process the payment.

The member of staff enters the amount to be charged into the system and transfers the call to the IVR.

The IVR asks the customer for the card details which they have to type into their phone.

After the transaction, and depending on the result, the call may end, be returned to the member of staff or to a menu, depending on the logic that has been configured.

Advantages of the Banco Sabadell's
IVR Call Centre POS

Maximum security
Card details are stored in the form of a token.
Multilingual
Messages played during checkout can be configured in up to seven languages.
Easy to use
You can manage all trades from one place, assigning special permissions to each member of staff.
Quality
Offer your customers a quality user experience.
Maximum security
Card details are stored in the form of a token.
Multilingual
Messages played during checkout can be configured in up to seven languages.
Easy to use
You can manage all trades from one place, assigning special permissions to each member of staff.
Quality
Offer your customers a quality user experience.
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Request your POS terminal
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Discover other Banco Sabadell POS terminals for remote sales
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Virtual POS terminal

A fast payment gateway for your online business.
New payment module with advanced functions.
With specific applications to manage your day-to-day operations.
Send the purchase receipt via WhatsApp, by email or QR.
 Request your POS terminal Find out moreFind out more

Phone & Sell Smart POS terminal

Sell your products or services online without needing to have a website.
Collect payment easily for your orders via social media networks.
Generate payment links and send them through links, SMS, emails or QR codes.
Send quotes and special offers to your customers.
 Request your POS terminal Find out moreFind out more

Virtual POS terminal for public bodies

Specifically designed for public bodies and institutions.
Collecting taxes, charges, and notifications has never been simpler.
With a standard file reception accounting system (Cuaderno 60 Standard).
There are three kinds of Virtual POS terminal for public bodies: basic, advanced and plus.
 Request your POS terminal Find out moreFind out more

Hotel Reservations Proxy POS terminal

An operating system for hotels and tourist accommodation.
Manage all your bookings simply.
Reduce incidences by verifying and validating cards in real time.
Keep security breaches in your business to a minimum.
 Request your POS terminal Find out moreFind out more
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Figures that speak for themselves
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Do you have any questions? We're here to help you

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Premium service
Exclusive telephone service for customers, attended by business specialists.
962 000 610 from Monday to Thursday from 8 a.m. to 5 p.m and Fridays from 8 a.m. to 3 p.m.

Customer Service Dept
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Helpdesk on X

Customer Service Department @Sabadell_Help
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Legal terms and conditions

1 The POS terminals are products of PAYCOMET S.L.U. and marketed by Banco de Sabadell, S.A. Paycomet is a Payment Entity, part of the Banco Sabadell Group, with registered office in Torrelodones (Madrid), Calle Camino de Valladolid, 2, Local, registered in the Mercantile Register of Madrid, Volume 40,715, Folio 165, Page M-722.484, holder of Tax ID. No. B95842522. Paycomet safeguards the funds received by users by depositing them in a separate account opened with Banco de Sabadell, S.A.
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IVR Call Center POS