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Correspondence

Correspondence with email

Using the new email correspondence service you can receive all your receipts and statements in PDF format on a daily basis, by just opening your email. In this way, you help to reduce paper consumption, contributing to a more sustainable environment…

You will receive exactly the same information as you did using postal mail, but much faster. Directly to your email address.

Access via BS Online – See all the options – Correspondence and SMS alerts – Correspondence and messages

Deactivate paper correspondence

You can cancel(1) the reception of paper statements to your address or request they be sent to your email for each of your sight accounts.

Remember that via BS Online' you can check all the statements of the transactions in your accounts and products over the past 24 months.

(1) Even though you cancel the reception of statements at your address, we inform you that you will continue to receive the following documents on paper:
  • Settlement of interest and fees for account.
  • Documentation on pension plans, investment funds and multi-funds .

Access via BS Online - See all the options – Correspondence and SMS alerts – Deactivate reception of paper correspondence