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Pending signature
Block your cards to invalidate any that have been stolen or lost.
If you suspect someone has stolen or tried to steal the code, get in touch with us now.
If cybercriminals have stolen or tried to steal information about any of your cards, get in touch with us now.
My mobile phone has been stolen or lost
If you have the payments of your cards associated with the Sabadell Wallet app and you have lost your mobile device, click on "Block my cards" now to invalidate these. Access all your cards one by one, including the sticker, if you have one, and click on "Operation" in the menu on the lower bar and then on "Block card".
Block my cardsI want to deactivate/activate my Online Banking
If you think that your accounts are at risk, you can deactivate access to web operations and the app.
When you deactivate this you cannot access operations online.
You can activate this again in Urgent Help - I want to deactivate/activate my Online Banking.
I need cash now
Use Instant Money, a service with which you can withdraw cash from Banco Sabadell ATMs with no need to use your card. You will only need your mobile phone, in which you will receive an SMS with a code to enter at the cash dispenser to be able to withdraw your cash.
I want to withdraw cash nowI would like to increase my card limit
You can ask for an increase in the limit of your credit card by clicking on "Request". If you need to do so right away or wish to increase the purchasing limit of your debit card, call us on:
+34 935 202 910
Spanish telephone number
+34 935 202 910
Foreign telephone number
I have lost or forgotten my code
To change your access code you can contact us by phone any day and at any time or call in at any of our branches:
+34 935 202 910
Spanish telephone number
+34 935 202 910
Foreign telephone number
I cannot shop on the Internet
Make sure that the card you are using to purchase has the payment permit for purchasing online activated.
Activate nowI cannot shop abroad
You must activate the permit for your card to pay from abroad.
Activate nowI would like to cancel a transfer
Press "Cancel" and we will redirect you straight to the process to cancel a transfer.
CancelI need to find a branch or ATM cash dispenser
If you need information on our branches or cash dispensers, click on the "Branches" option at the top left-hand side of our web page.
Look for your office nowI have not received my Digital Signature code
Make sure that you have a data connection or wifi for your mobile. When you have re-established the connection, you will receive the notification. Should you not receive this, access the Banco Sabadell app and go to Digital Signature in your profile for this to come up. If you receive the code by SMS, make sure that you have cover or repeat the process once more.
I would like to consult a contract
You can consult the documents for any products you have contracted by means of the Banco Sabadell app or web site by clicking on "Consult my contracts".
Consult my contracts
