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Common threats

Find out the main risks to which you may be exposed.

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We'll explain the methods commonly used by cyber criminals to attempt to gain access to your confidential data or to hack accounts.

What is malware?
This is malicious software used for the intention of harming the user. There is also specifically banking malware or Trojan horses which may infect your computer or mobile phone to obtain all your banking data and to access or operate in your account on your behalf. Here you will find some tips to prevent attacks with malware.
What is phishing?
This is a type of computer crime characterised by attempting to fraudulently obtain confidential information such as the password of your bank accounts, detailed information about your credit cards, and so on. The most widespread forms of phishing are via the telephone, email or social networks, where they impersonate the identity of a bank and abuse the user's trust to ask for the password for accounts or the PIN number of cards. Cyber criminals are not very original, and use any pretext to make the user "update" their banking details online over a page which pretends to be that of the banking institution. Here you will find a few tips to avoid becoming a victim of a phishing attack.
Online shopping and e-commerce
E-commerce is one of the areas in which users hand over their banking details, so it is not by chance that cyber criminals should have set their attention on this channel. Frauds by e-commerce may have two aims: either to steal the user's bank details or to steal the money that the customer is willing to pay for a product which they will finally not receive. Here are some tips to prevent you from becoming a victim of attacks via malicious e-commerce.